Cancellation Policy
Orders may be cancelled only before dispatch.
Once the order has been shipped, cancellation requests cannot be accepted.
If payment gateway charges or banking fees are deducted by the payment processor, such charges may be deducted from the refund amount where applicable.
Refund Policy
Refunds will be issued only under the following circumstances:
- Replacement is unavailable.
- Wrong product was delivered and replacement cannot be arranged.
- Manufacturing defect is verified and replacement is unavailable.
- Order cannot be fulfilled due to stock unavailability.
Approved refunds will be processed within 5–7 business days through the original payment method.
Shipping charges are non-refundable unless the error occurred on our side.
Return & Replacement Policy
Due to the nature of electronic components, development boards, and embedded hardware products, returns are accepted only in specific situations.
Eligible for Replacement
Replacement requests will be accepted only if:
- Wrong product delivered
- Product received in damaged condition
The issue must be reported within 24 hours of delivery.
Required Documents
To process your request, please provide:
- Order Number
- Clear photographs of the product
- Photos of the shipping package
- Complete unboxing video
- Short video demonstrating the issue (if applicable)
Our technical team may request additional information before approving a replacement.
Inspection
All returned products undergo technical inspection.
Replacement or refund will be approved only after verification.
Non-Returnable Products
Returns or replacements will not be accepted if:
- Product has been used
- Product has been soldered
- Reverse polarity has been applied
- Incorrect voltage or current has been supplied
- Product has burn marks
- Physical damage is present
- Pins are bent, broken or missing
- Product has been modified
- Product is damaged due to Electrostatic Discharge (ESD)
- Damage occurred due to improper installation or mishandling
- Customer ordered the wrong product
- Customer changed their mind after purchase
- Product specifications were not verified before ordering
Electronic components become unsuitable for resale once used; therefore, used items cannot be accepted for return.
Shipping Policy
At Componentwala, we are committed to delivering your orders quickly, safely, and securely.
Order Processing
- Orders are generally processed within 24 business hours after payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During high-demand periods or promotional sales, processing may take additional time.
Shipping Partners
We ship through reliable courier partners including Delhivery, Blue Dart, DTDC, India Post, and other logistics providers based on service availability.
Delivery Time
Estimated delivery timelines:
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines are estimates only and may vary due to courier delays, weather conditions, natural disasters, strikes, or other unforeseen circumstances.
Damaged or Tampered Packages
If your package appears damaged or tampered with at the time of delivery:
- Please refuse delivery whenever possible.
- If accepted, record a complete unboxing video before opening the package.
- Contact us within 48 hours of delivery with photos and the unboxing video.
Claims made without sufficient proof may not be accepted.
Order Tracking
Once your order is shipped, tracking details will be shared via Email and/or SMS.
Important Notice
Electronic components and development boards require technical knowledge for proper installation and operation.
Before placing your order, please verify:
- Operating Voltage
- Pin Configuration
- Compatibility
- Technical Specifications
- Dimensions
- Interface Requirements
Improper usage may permanently damage the product and such damage is not covered under warranty, replacement, or refund.
Componentwala Rights
Componentwala reserves the right to approve or reject any return, replacement or refund request after technical inspection.
The final decision regarding product eligibility shall rest solely with Componentwala.
For questions, contact us at info@systechnia.in or +91 9056960172.